Junction Health: 4 systems merged into one portal
Adelaide, SA — allied health group, 9 practitioners.
The problem
Nine practitioners across physio, podiatry and OT — each with their own calendar, intake forms and invoicing habits. Admin staff reconciled four systems by hand every Friday.
The sculpt
A single practice portal: unified calendar with per-practitioner rules, digital intake forms that pre-fill from bookings, one-click invoicing, and a manager’s dashboard showing the whole group at a glance.
The result
Friday reconciliation went from three hours to zero. Practitioners finally see their whole week in one place, and the group opened a second location using the same system.
“Fixed quote, weekly updates, launched early. I’ve referred three mates and they’ve all had the same experience.”
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